Learning new skills at Yooralla’s Chelsea Opportunity Shop

DATE: 10 October 2017

Learning new skills at Yooralla’s Chelsea Opportunity Shop

Since opening its doors in early July, Yooralla’s Chelsea Op Shop has been extremely busy, giving the customers from Yooralla’s Learning Hub the perfect opportunity to gain invaluable work experience and put their classroom skills into action.

Since opening its doors in early July, Yooralla’s Chelsea Op Shop has been extremely busy giving the customers from Yooralla’s Learning Hub the perfect opportunity to gain invaluable work experience and put their classroom skills into action.

“We’re hoping this program will give our customers a practical opportunity to develop the skills they’re learning in the classroom – such as literacy and numeracy ,” said Claudia Vidal, an instructors at the Learning Hub.  

“It’s a really great program because the guys thoroughly enjoy the hands on and practical side of things and the fact that it matches up with topics we’re learning in class really help the lessons to stay in their head.”  

The program also lets customers practice their travel training skills as they take the train from the city to the Op Shop in Chelsea.

“It’s an added bonus of the program and helps customers learn a new area and gain confidence to move about as independently as possible,” said Claudia.

According to Claudia, as soon as the customers arrive at the shop every Thursday, they’re hard at work.

“The guys do the sorting, tagging, pricing, ironing and cleaning. When clothes are ready to go out onto the shop floor, the guys make sure it’s sorted into the right place and we also deal with the disposal of any unwanted goods. Hopefully in the future there are opportunities to be behind the counter,” said Claudia

Flora is a customer from the Learning Hub who is regularly works in the Chelsea Op Shop and agrees that the lessons at the Hub really help her at the shop.

“I do the folding, ironing and pricing – I do a little bit of everything but pricing is my favourite,” said Flora.  

Flora isn’t the only customer enjoying her time at the Op Shop.

“We have a group of nine customers involved in the program – three who come every week and another six customers who come on a rotating basis. Everyone absolutely loves the program – it’s the one day of the week everyone makes sure to attend!” said Claudia.

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