Executive Management Team
Terry Symonds, Chief Executive Officer
Terry Symonds joined Yooralla as Chief Executive Officer on 1 March 2021.
With this appointment, Terry returns to the disability services sector, almost 30 years after beginning his professional career as a Disability Support Worker.
He brings extensive leadership and healthcare sector experience to his role.
In his most recent position as Deputy Secretary of the Health and Wellbeing Division of the Department of Health and Human Services in Victoria, Terry had oversight of delivery of health care through hospitals and community agencies, as well as mental health and aged care.
He has also played a key role in the negotiation of national agreements between the Commonwealth and State, and in the health and aged care response to COVID-19.
Previously, Terry was the Deputy Secretary for Strategy, working closely with the community sector for the reform of out of home care.
He has also held senior roles at the Royal Melbourne Hospital and in Queensland Health.
Rod Carracher, Chief Practitioner
Rod commenced as Chief Practitioner at Yooralla in March 2016.
He has more than 30 years’ experience in the human services sector and has extensive experience in quality and practice leadership and management of large disability support programs within the government sector. This experience means Rod is well placed to support Yooralla’s transition into the National Disability Insurance Scheme (NDIS).
Rod has frontline experience of the disability sector, having started his career in disability nursing. He transitioned to an executive officer role after completing an Executive Master of Public Administration (EMPA). Rod is also a Graduate of the Australian Institute of Company Directors (GAICD)
Rod is committed to safeguarding the rights of people with disabilities and ensuring supports and services provided to customers are of the highest quality.
His previous experience includes multiple roles within the Department of Health and Human Services (DHHS), including Director of Brimbank Melton Area and Barwon Area, Regional Manager, Disability Accommodation Services in the former North and West Region, and Acting Senior Practitioner and Manager, Practice Leadership and Quality of Life in the Office of the Senior Practitioner.
Rod has also been a sitting member on the Youth Parole Board.
Bruce Ryan, Chief Information Officer
Bruce is an experienced and pragmatic leader of large scale programs and projects; he has extensive expertise and experience in ICT disciplines including program and project management, software development, technology infrastructure, large-scale procurement, contract management and system implementation.
Bruce has a sound record of successfully delivering his objectives in both private and public sector environments in the areas of Health, Transport and Finance. He has a strong focus on benefits realisation and risk management and a demonstrated ability to engage with diverse stakeholders.
Elaine Krassas, Executive Director, Community Services
BA (Joint Hons), MBA, FCPFA (UK), FACHSM, FIML, GAICD
Elaine started with Yooralla in January 2016 and is responsible for early years Inclusion Support Services, Community Access (Community Hubs and individualised Community Inclusion supports, recreation and camps) Support Coordination, Business Enterprises (ADEs) and Yooralla’s central Intake.
Elaine was previously a member of the Executive team at Royal Freemasons Ltd, a longstanding provider of aged care services in Victoria.
Elaine has had a long career at senior level in health, aged care and community services both in Australia and overseas. Prior to joining Royal Freemasons, Elaine was the Operations Director of a large public mental health service which provided both inpatient and extensive community services. Elaine has also been a Director of Quality and a Chief Financial Officer in the public health sector.
Her qualifications include a BA (Joint Hons), Chartered Public Finance Accountant (UK) and a Masters of Business Administration (MBA). She is also a Graduate of the Australian Institute of Company Directors. She is a Fellow of the Australian Institute of Management and a Fellow of the Australasian College of Health Service Management.
Leanne Turner, Executive Director, Residential and Respite Support Service
BHealthSci, PostGradDip (Health Administration), MBA, GAICD
Leanne joined Yooralla in March 2017 and is responsible for Residential and Respite Support Services.
Before joining Yooralla, Leanne was the Executive Director of the Royal Dental Hospital of Melbourne at Dental Health Services Victoria for three years where she developed new models of care and implemented a new clinical governance framework.
Prior to joining Dental Health Services Victoria, Leanne was the Director of Specialty Services at Austin Health for eight years. In this role, she was responsible for the strategic leadership and operational management of Cardiac Services, Vascular Surgery, Neurosciences, Neuropsychology and Respiratory Services, including the Victorian Respiratory Support Service.
Leanne's qualifications include a Bachelor of Health Science (Nursing), a Post Graduate Diploma in Health Administration (La Trobe University) and a Masters Degree in Business Admininstration (RMIT). She is also a Graduate of the Australian Institute of Company Directors.
Janice Brown, Chief Financial Officer and Company Secretary
BEc, CA, AGIA ACIS (CS)
Janice joined Yooralla in March 2020 and is responsible for Finance and Contracts & Infrastructure and is the Company Secretary.
Janice spent the first 15 years of her career in Chartered Accounting firms (Arthur Andersen and PricewaterhouseCoopers) and specialised in providing assurance services to entities within the financial services sector. Janice’s final role was Director, Assurance Services at PwC.
Since leaving PwC, Janice has worked in chief financial officer roles for not for profit entities. Immediately before joining Yooralla, Janice was the Chief Financial Officer/Company Secretary at Navy Health for seven years where she oversaw finance, IT and governance, and led significant regulatory reform change. Prior to this, Janice was General Manager – Corporate Services at HealthSuper.
Janice's qualifications include a Bachelor of Economics (La Trobe University), a Graduate Diploma in Applied Corporate Governance (Governance Institute of Australia) and a Diploma in Superannuation Management (ASFA). She is also a Chartered Accountant and a Chartered Secretary.
David Thorsen, Executive Director, People & Culture
BBus (double major), GradDip (Labour Law)
David joined Yooralla as Executive Director, People & Culture in February 2020. David brings with him over 20 years of senior Human Resources and People & Culture experience within both the Education and Community Services sectors. Prior to joining Yooralla David was employed as the Director, Human Resource Services at the University of New England for seven years.
David’s qualifications include a Bachelor of Business (Office and Human Resource Management) from Deakin University and a Graduate Diploma of Labour Relations Law from Melbourne University. David is passionate about working for organisations that are providing valuable services to enhance community and individual wellbeing.