Safeguards training for staff

Yooralla reinforces the highest level of quality and safeguards to all staff through our ongoing extensive training that focusses on the rights of people with disability. This training is provided at induction and reinforced through ongoing training. It applies to staff that directly support people with disability, and those in back office roles, so that the entire workforce has a culture of safeguarding.

Training is implemented both face-to-face as well as through online eLearning tools. Our training courses include the following:

Face-to-face training

  • Human Rights in Practice
  • Positive Behaviour Support, Restrictive Intervention and Communication Skills
  • RiskMan: Introduction to Effective Report Writing
  • Respect in the Workplace
  • Professional Boundaries


  • Person Centred Active Support: Supporting Inclusion
  • Customer Incident Management (CIMS) Module 1: The end-to-end Model
  • Customer Incident Management (CIMS) Module 2: Responding to and reporting customer incidents
  • Safeguarding Human Rights and Code of Conduct

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