Vision & mission

Our vision is a world where people with disability are equal citizens.

Our mission is to provide quality, sustainable and flexible services that uphold human rights and create opportunities, empowering you to live the life you choose.

Our values are at the centre of everything we do for our customers, their families, and their support network.

At Yooralla, we are:

  • Customer focused in our service, and creative in our solutions.
  • Courageous in speaking up, and determined in facing challenges.
  • Authentic in our relationships, and honest in our conduct.
  • Accountable in all our work, and responsible for our actions.
  • Respectful of your choices, and embracing of diversity.
  • Passionate about our work, and driven by our vision and values.

Strategic Plan

In 2017, Yooralla’s Board of Directors refreshed the organisation's Strategic Plan to 2020. The plan was originally developed in 2014 in recognition of the individualised and customer responsive services that would be delivered under the National Disability Insurance Scheme (NDIS).

The vision, mission and values and key strategies have not changed and remain relevant. However, the focus on delivering high quality services that respects the rights of people with disability has been strengthened.  

Yooralla’s Strategic Plan describes how Yooralla will focus on providing relevant and quality services for children and adults with disability, their families and carers. Our services include a range of accommodation alternatives, respite, in-home support, therapy, attendant care, assistive technologies, employment, education, recreation, training and practical skills for daily living.

The plan provides the broad strategic direction that Yooralla will pursue over the remainder of this decade. A summary of the Strategic Plan is available below.


Download: Strategic Plan summary (PDF, 73kb) 96kb Strategic-Plan-Summary-October-2017.pdf

Constitution of Yooralla

The constitution describes the purpose and aim of the organisation, the role of membership and the Board. The constitution supports Yooralla’s governance framework.
Yooralla reviewed its Constitution in consultation with a group of representative Members, and the revised Constitution was voted on and approved by Members on 9 November 2016 Annual General Meeting.

Yooralla is a registered charity with the Australian Charities and Not-for-profits Commission. Yooralla is a company limited by Guarantee. Our ACN is 005 304 432 and our ABN is 14 005 304 432.


Download: Yooralla Constitution (PDF, 278kb) 275kb Yooralla-Constitution-Nov-2016.pdf

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