Recruiting a provider

Posted on 27 July 2015 by Lynne Foreman

Recruiting a provider can be a daunting experience.

I had limited experience receiving disability support, the concept of planning and recruiting providers and staff was new.   

Once my plan was developed with the National Disability Insurance Agency (NDIA),I needed to think about who I would purchase my support from.  I knew I could choose to stay with the one provider I had experience with but felt that with this new initiative, I could have as many providers as I liked. I felt that this would give me more flexibility and choice as most days I’m busy with part time work and volunteer positions on boards and committees.

I decided to continue some support hours with my current provider and interview others. I collected brochures from a number of providers and chose three for interview.

The brochures were important to help me understand what the provider could offer. I like to know if the organisation has newsletters so that I can keep up to date with changes in the organisation and what’s happening.

Now I have two providers with a group of staff from each to assist with personal care and other activities.  

Be game and adventurous when choosing a provider, try new providers and try new things. If you are not confident changing all of your support, try keeping a few hours with someone you know and select a new provider as well.


Related links: 

Top interview questions for new disability support providers


Author profile:

Head shot of Lynne Foreman, Yooralla guest blogger and NDIS trial participantLynne Foreman was one of the first participants in the National Disability Insurance Scheme (NDIS) trial. Lynne met with the National Disability Insurance Agency (NDIA) on 2 July 2013 after being on the Disability Support Register (DSR) for more than nine years.  The DSR is a register of current needs for disability support. Having been on the register for nine years, Lynne had to manage for a long time without the level of support needed. We are thrilled to have Lynne sharing her experiences, tips and advice for navigating in the new NDIS world with us.



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