What will happen to my home and community care (HACC) service?

Posted on 10 August 2016 by

As the National Disability Insurance Scheme (NDIS) rolls out in Melbourne’s north-eastern region, changes will be made to home and community care (HACC) services.

If you are currently receiving HACC services and are under 65 you may be able to access the NDIS.

If you meet the NDIS edibility criteria, you will continue to receive your existing HACC supports and services until you transition to the NDIS. When you plan with the NDIS, you should talk about the support you receive from HACC to ensure you receive funding for this assistance in your plan.

If you do not meet the NDIS eligibility criteria or are over 65, your HACC service will be replaced by the Commonwealth Home Support Programme (CHSP).

The CHSP will largely replace HACC services and will fund a similar range of services currently provided under HACC. You will continue to receive HACC services until you transition to CHSP.

For more information, contact the Department of Health and Human Services HACC Transition Team at HACCtransition@dhhs.vic.gov.au or contact your local council:

  • Nillumbik Shire Council – (03) 9433 3111
  • Banyule City Council – (03) 9490 4222
  • City of Whittlesea – (03) 9217 2170
  • City of Yarra – (03) 9205 5555
  • City of Darebin – (03) 8470 8888


Stay informed on the NDIS!

Subscribe to our newsletter

Subscribe now