Hospital to Home (H2H) program
What we provide
Our Hospital to Home Program has been specifically designed to support people with disability who are currently stuck in hospital (even though they have no medical need to be there) to move into a homely environment.
It provides a mechanism for someone to live in temporary accommodation while their permanent supports and/or accommodation are being arranged following a hospital admission, rather than having to wait in hospital while this is arranged. This is a much better environment to live in while awaiting permanent supports.
Medium-Term Accommodation (MTA)
We’re now offering Medium-Term Accommodation (MTA) supports at our Box Hill and Glenroy homes! If you have MTA funded in your NDIS plan and need a place to live while you wait for your permanent home, we can help you.
Overview
Our Senior Service Manager provides an overview of the Hospital to Home Program.
Our expertise in supporting people to live independently
We currently support close to 300 individuals across more than 60 houses living in permanent Specialist Disability Accommodation (SDA).
Our Hospital to Home Program homes are located in Cheltenham, Glenroy and Box Hill in Melbourne. They are large and comfortable 4-bedroom homes. Our goal is to make you feel like you are at home as much as possible. Our staff will work with you to understand what supports you need and how you like to be supported – both in the home and in the community.
Why living in temporary accommodation is better than being in Hospital
The benefits of living in a homely environment include;
- A much more pleasant and homely environment where you can do the usual activities you like to do
- Greater freedom to have visitors in your home
- Assistance to help you connect with family and friends in person, by phone or by video call
- You will have the ability to access your preferred activities in the community such as going to local shops and cafes of your choice
- A less noisy environment than a hospital, especially at night
- Less people in your living environment
- Access to a garden and outdoor space
- The ability to choose the food that you enjoy and the option to participate in meal preparation
- Being supported by trained disability support workers who are experts in helping people live as independently as possible.
Box Hill site
Single-level home with three separate, accessible living zones and covered BBQ area, where you can relax and take in the sounds of the local birds with other residents and visitors. There is a park right on your doorstep and Box Hill Central is less than five-minutes’ drive away, with shops, cafés, allied health services and transportation.
We also offer Medium-Term Accommodation (MTA) supports in this home. Read more, here.
Glenroy site
Two individual living units with four bedrooms in each, plus a shared outdoor space and BBQ area. Each unit has accessible bathrooms and the bedroom have built-in wardrobes and plenty of room for your personal belongings. The home is perfectly located with shops, public transport, nature reserves and other local amenities just around the corner!
We also offer Medium-Term Accommodation (MTA) supports in this home. Read more, here.
Cheltenham site
This single-level brick home is warm and inviting, with a welcoming and comfortable dining space and attached lounge area.
Frequently asked questions
How many people will be living in the house?
expand_moreEach house has four bedrooms. On each property there are two separate 4-bedroom homes so at any time there will be a maximum of three other people within your home and a maximum of eight people in total staying at the property.
Who will provide me with the supports I need?
expand_moreYou will be supported by Disability Support Workers (DSWs) and the Service Manager. Both the DSWs and the Service Manager have the skills and training required to support you safely.
Will there be supports overnight?
expand_moreYes, we will always have staff members working overnight. The number of staff members working will depend on the level of support that each individual living in the house needs.
What will a typical day look like?
expand_moreWe want you to have as much choice and control over your day-to-day activities as possible. We also want you to be able to develop a routine, so that you feel at home. Some of the things we will support you with on a day-to-day basis are: Some days may also involve participating in sessions which facilitate your rehabilitation. Yooralla will work with you to coordinate and participate in these sessions.
We encourage you to be involved in the day-to-day running of the house – you have a choice in the food that you eat, the activities that occur in the house, and how much or how little you would like to engage with the other clients.
What can I do if I am not happy in the house?
expand_moreWe want you to have as much choice and control over your day-to-day activities as possible. We also want you to be able to develop a routine, so that you feel at home. Some of the things we will support you with on a day-to-day basis are: Some days may also involve participating in sessions which facilitate your rehabilitation. Yooralla will work with you to coordinate and participate in these sessions.
We encourage you to be involved in the day-to-day running of the house – you have a choice in the food that you eat, the activities that occur in the house, and how much or how little you would like to engage with the other clients.
How long will I stay in the house for?
expand_moreWe want you to have as much choice and control over your day-to-day activities as possible. We also want you to be able to develop a routine, so that you feel at home. Some of the things we will support you with on a day-to-day basis are: Some days may also involve participating in sessions which facilitate your rehabilitation. Yooralla will work with you to coordinate and participate in these sessions.
We encourage you to be involved in the day-to-day running of the house – you have a choice in the food that you eat, the activities that occur in the house, and how much or how little you would like to engage with the other clients.
Can I have visitors in the house?
expand_moreYes, each individual living within the house is permitted to have up to five visitors per day. There are no time limits on visits. In line with current Government guidelines, we ask that individuals do not visit if they are unwell.
Can Yooralla provide all the supports I need?
expand_moreWe provide a large range of supports and services and are very confident that we can provide all the supports you need. You may, however, choose to get some of your supports from other agencies external to Yooralla. We can work with you to make sure that you have as much choice as possible in the support you receive. If there are other supports which you are looking for in addition to those provided as part of the Hospital to Home Program, we can work with you to explore these.
I already have some supports/therapists in place - can they continue to support me in the house?
expand_moreYour regular Support Coordinator will continue to support you while you are living in a Yooralla home / part of the Hospital To Home Program. The support workers that support you during the program will be from us. There might be some circumstances where your external support workers can also provide some of your supports. This would need to be approved by the health service and your support coordinator/NDIA planner. If you need allied health support while you are part of the Hospital To Home Program, this will be arranged by your Health Service.
What connection will I have with my treating hospital while in the house?
expand_moreWe will ensure that you are getting the appropriate care and support by organising regular contact with staff from the hospital at a suitable time via video calls, in person visits or through the provision of updates to your key health professionals via email. You will have the contact details of someone at the hospital that you can use any time.
Who will help me with my NDIS package?
expand_moreEach hospital will nominate a particular person that is responsible for ongoing support to arrange your NDIS package/supports while you are living in the home. The hospital might choose to ask us to support this too, which we are happy to assist with.