Yooralla enters into Enforceable Undertaking with Fair Work Ombudsman

After undertaking a review of payroll system and processes, Yooralla identified that they inadvertently contravened the Fair Work Act 2009 (Cth) by: failing to correctly calculate and pay to employees casual shift loadings, casual overtime entitlements, and penalty rate entitlements on broken shifts spanning greater than 12 hours for employees covered by the:

• Yooralla Disability Support Workers Agreement 2021; and
• Yooralla Disability Support Workers Agreement 2017.

Yooralla formally disclosed to the Fair Work Ombudsman (FWO) that contraventions have occurred and that consequently a number of employees had been underpaid as a result.

The underpayments occurred in the period 2 March 2018 to 4 March 2024.

Yooralla has now entered into an Enforceable Undertaking with the FWO to ensure its ongoing compliance with Commonwealth workplace laws.

These contraventions arose from unintended errors in its payroll processes rather than any deliberate conduct and Yooralla sincerely regrets these matters have occurred. We are committed to undertaking a number of activities to ensure ongoing compliance such as updating our payroll processes, implementing a new system to calculate employee salaries and completing an external audit of our payroll compliance.

If you worked as a Disability Support Worker at Yooralla during the period of 2 March 2018 to 4 March 2024 and have queries or questions relating to your employment, please email dsw@yooralla.com.au. 

Alternatively, anyone can contact the FWO via http://www.fairwork.gov.au or on 13 13 94.